When we say "the difference is real" at Avenue Bank, it's not just talk, it's a promise. And we love to hear from customers about how their experiences at Avenue surprise and delight them. We call them "wow" stories. And we never get tired of hearing them.
We'd like to share some of those stories and comments here, and give you the chance to add your own.
Pinnacle Financial Partners announces agreement to merge with Avenue Financial Holdings. The merger brings together the top two community banks in Nashville, Tennessee immediately accretive to operating earnings.
Questions? Read the client Q&A here.Download PDF
Avenue Bank, Nashville’s signature concierge bank, announces the addition of Bertil Westin to its healthcare banking team as the new Senior Vice President, Corporate Healthcare Banker.Download PDF
Avenue Bank announces a free series of seminars to provide information on how to evaluate the benefits of renting versus buying a home. The series, titled Rent vs. Buy, was designed by the bank’s mortgage division in response to rising rental rates, low mortgage interest rates, and increasing home values across the Middle Tennessee area.Download PDF
Avenue Bank earned the 2015 Best Banks To Work For award from American Banker magazine. The bank was ranked fifth nationally, and was one of two banks featured from Nashville for the second year in a row. Best Banks To Work For is a recognition program dedicated to surveying and identifying the best employers in the banking industry. The exclusive ranking offers critical comparison details on what makes an organization one of the best banks to work for.Download PDF
Avenue Bank has renewed its lease on office space in the Baggage Building of historic Union Station in downtown Nashville, expanding the bank’s corporate headquarters, currently located within the building. In order to accommodate Avenue’s growth, the lease renewal will provide for a major renovation of the structure, both internally and externally, designed to rehabilitate and preserve major elements of the building’s historic facade while modernizing its use for Avenue Bank’s expansion.Download PDF
Want to let us know how you feel about Avenue Bank? Click here to tell us your story.
Over the holidays our account was breached and money taken fraudulently. Mallory and the team at the Avenue West End branch took care of the matter quickly and professionally. We had a new account, cards, checks, etc. within a matter of days - and they even took care of communication with the police. I can't say enough good things about the customer service we receive at Avenue Bank!!
A huge shout out the gang in Cool Springs, Sloan, Scott, Sharon and Shannon. Had a problem recently with possible fraud charges and they placed a hold on the card and let me know immediately thing were off in my account. New debit card issued with in days and problem resolved. This is a side note to the fantastic customer service I receive each time I go to the bank. The folks there make me want to get out of my car and go inside to see there genuine warm smiles. Kudos Cool Springs Customer for life.
Just signed up for a checking account with Scott at the Cool Springs location and I couldn't be happier with the customer service.
No fees for checking, regardless of balance.
No fees for ---any--- ATM.
Free online account access.
Friendly staff that makes everything simple.
Local, no 1-800 numbers.
Thanks for giving me a bank I can trust!
Well, Avenue has done it again. They now have everything a big, bully bank has--their own app! I am an app freak and downloaded it yesterday. It is super easy to use and convenient. You can even transfer funds in it.
I'm telling you, the best bank in town!
Here I go again, but I promised to tell all every time this bank went above and beyond!
A payroll problem at my company this morning left me in a serious limbo. I emailed Paul Vernich, my trusted banker and Asst VP and branch manager, and he was able to handle the problem for me (IN UNDER AN HOUR!). Where else on earth would an Asst VP at a bank handle your email personally in that short a time?
Seriously, if you are sick of the no service, we don't care about you only your account banks all over town, open an account at Avenue!