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Retail Branches

Our approach to banking is simple – we give our clients the royal treatment. Concierge banking is a simple concept where every banker can take care of any client need. Each banker is empowered to help every client and to find innovative solutions to problems. Walk into our lobby and be immediately greeted by a banker. Meet some of our friendly bankers who can assist you with any financial transaction.

Mallory Smith

Mallory Smith

Branch Manager, West End

Mallory is the Manager of the West End team. She joined the bank as a Concierge Banker in 2009, and was promoted to Manager in 2012. She is a native of Knoxville, TN and is a graduate of Middle Tennessee State University, where she earned a Bachelor in Business Administration with an emphasis in Marketing. She is an avid golfer who played on the MTSU golf team and served as co-captain of the team in her senior year. In addition to golf, Mallory also enjoys cooking, baking, and walking.

NMLS# 747021

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